Goma Serena Hotel

Goma, Democratic Republic of Congo B.P. 90, Goma, Nord Kivu, R.D Congo.
8.6 Excellent 44 Opinions
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B.P. 90, Goma, Nord Kivu, R.D Congo.
Goma, Democratic Republic of Congo

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Information

Located in Goma, 5.2 km from Monigi, Goma Serena Hotel provides accommodation with a restaurant, free private parking, an outdoor swimming pool and a fitness centre. 7.3 km from Ndosho and 8.1 km from Keshero, the property features a bar and a garden. The accommodation offers a 24-hour front desk, airport transfers, room service and free WiFi throughout the property.

All units at the hotel are equipped with a seating area, a TV with satellite channels and a safety deposit box. Every room has a kettle, while certain rooms here will provide you with a balcony and others also provide guests with lake views. Guest rooms at Goma Serena Hotel include air conditioning and a desk.

Guests at the accommodation can enjoy a continental breakfast.

Goma Serena Hotel offers 5-star accommodation with a sauna and terrace.

Bugamba is 8.4 km from the hotel, while Gisenyi is 8.6 km away. The nearest airport is Goma International Airport, 3 km from Goma Serena Hotel.

  • Parking
  • Restaurant
  • Bar
  • Free WiFi
  • Air conditioning
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Goma Serena Hotel
Goma, Democratic Republic of Congo Check price and availability
Rooms and availability
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Room type
Room size
Facilities
Deluxe King Room Goma Serena Hotel Deluxe King Room Goma Serena Hotel
Deluxe King Room Goma Serena Hotel Deluxe King Room Goma Serena Hotel
2 35 m2 1

This double room has a balcony, minibar and seating area.

  • Air conditioning
  • Balcony
Deluxe Twin Room Goma Serena Hotel Deluxe Twin Room Goma Serena Hotel
Deluxe Twin Room Goma Serena Hotel Deluxe Twin Room Goma Serena Hotel
2 42 m2 1

This twin room features a balcony, tea/coffee maker and satellite TV.

  • Air conditioning
  • Balcony
Superior Double Room Goma Serena Hotel Superior Double Room Goma Serena Hotel
Superior Double Room Goma Serena Hotel Superior Double Room Goma Serena Hotel
2 45 m2 1

This double room has a electric kettle, air conditioning and minibar.

  • Air conditioning
  • Terrace
Junior Suite Goma Serena Hotel Junior Suite Goma Serena Hotel
Junior Suite Goma Serena Hotel Junior Suite Goma Serena Hotel
2 55 m2 1 1

This suite features a balcony, lake view and seating area.

  • Lake view
  • Air conditioning
  • Balcony
Executive Suite Goma Serena Hotel Executive Suite Goma Serena Hotel
Executive Suite Goma Serena Hotel Executive Suite Goma Serena Hotel
2 70 m2 1 1

This suite has a tea/coffee maker, air conditioning and minibar.

  • Lake view
  • Air conditioning
Object reviews
8.6
Goma Serena Hotel
Rating: 8.6/10 - Excellent!
7.7 / 10 Value for money
8.8 / 10 Facilities
9 / 10 Location
8.9 / 10 Staff
9.1 / 10 Cleanliness
9.3 / 10 Comfort
Important information
Facilities
General
  • Parking
  • Free parking
  • On-site parking
  • Private parking
  • WiFi available in all areas
Food & Drink
  • Restaurant
  • Room service
  • Bar
Reception services
  • 24-hour front desk
  • ATM/cash machine on site
  • Concierge service
  • Invoices
Pool and wellness
  • Sauna
  • Fitness centre
  • Spa and wellness centre
  • Hot tub/jacuzzi
  • Outdoor pool
  • Outdoor pool (all year)
  • Pool with view
  • Pool bar
  • Shallow end
  • Swimming Pool
Common areas
  • Garden
  • Terrace
Miscellaneous
  • Non-smoking rooms
  • Family rooms
  • Air conditioning
Transport
  • Airport shuttle
  • Shuttle service (additional charge)
  • Airport shuttle (free)
  • Airport shuttle (additional charge)
Services
  • Internet services
  • WiFi
  • Free WiFi
Activities
  • Tour or class about local culture
  • Live music/performance
  • Aerobics
Cleanliness & disinfecting
  • Use of cleaning chemicals that are effective against Coronavirus
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Guest accommodation is disinfected between stays
  • Guests can opt-out of accommodation cleaning service
Food & drink safety
  • Physical distancing in dining areas
  • Food can be delivered to guest accommodation
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Breakfast takeaway containers
  • Delivered food is securely covered
Safety features
  • Staff follow all safety protocols as directed by local authorities
  • Process in place to check health of guests
  • Access to health care professionals
  • Thermometers for guests provided by property
  • Face masks for guests available
Physical distancing
  • Cashless payment available
  • Mobile app for room service
  • Screens or physical barriers placed between staff and guests in appropriate areas